
Terms of Service
Our policies and conditions
Last updated: February 2026
Welcome to Ivy Lane Cocktail Bar. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a booking or using our services.
Website Usage
By accessing and using the Ivy Lane Cocktail Bar website, you agree to these terms:
• The content on this website is for general information purposes only
• We reserve the right to modify or discontinue any aspect of the website without notice
• You may not use this website for any unlawful purpose
• All intellectual property rights in the website content belong to Ivy Lane Cocktail Bar
Reservations & Bookings
When making a reservation at Ivy Lane Cocktail Bar:
• Confirmation: All bookings are subject to availability and confirmation
• Party Size: Please inform us of the correct party size when booking
• Arrival Time: We hold tables for 15 minutes past the booking time
• Cancellations: Please notify us at least 24 hours in advance if you need to cancel
• Large Groups: Bookings of 8 or more may require a deposit
• Special Events: Themed nights and events may have separate booking terms
Payments & Pricing
Regarding payments at Ivy Lane:
• All prices displayed are in GBP and include VAT where applicable
• Menu prices are subject to change without notice
• We accept cash and major credit/debit cards
• Gratuities are not included and are at your discretion
• For private events, deposits and payment terms will be agreed separately
Venue Policies
While visiting Ivy Lane Cocktail Bar, please note:
• Age Restriction: We operate Challenge 25 - please bring valid ID if you look under 25
• Dress Code: Smart casual attire is appreciated
• Behaviour: We reserve the right to refuse service or ask guests to leave if behaviour is inappropriate
• Dogs: We are dog friendly - well-behaved dogs on leads are welcome
• Accessibility: Unfortunately, we cannot accommodate wheelchairs due to the venue layout
• Allergies: Please inform staff of any allergies - our kitchen is entirely gluten-free
Liability
Regarding liability and responsibility:
• Ivy Lane Cocktail Bar shall not be liable for any indirect or consequential losses
• We take reasonable care to ensure the safety of guests and their belongings
• Personal items are brought into the venue at the owner's risk
• We are not responsible for any items left on the premises
• In the event of an issue, please speak to a member of staff immediately
Contact & Disputes
If you have any concerns or disputes:
• Please contact us in the first instance to resolve any issues
• Email: info@ivylanecocktailbar.co.uk
• Phone: 01803 914358
• Address: 30 Torwood Street, Torquay, United Kingdom, TQ1 1EB
These terms are governed by English law, and any disputes will be subject to the exclusive jurisdiction of the English courts.
By making a booking or visiting Ivy Lane Cocktail Bar, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.
Ready to Visit?
Now that you're familiar with our policies, we'd love to welcome you to Ivy Lane.
